Terms of service

How this document works

You accept this document once. The Parts that bind you are the ones for what you do on the Service.

Part A §1, §17, §18 and §19 apply under Parts B and C too, except where Part B or Part C states its own term.

The Cancellation & Refund Policy (03-cancellation-and-refund-policy.md) and the Data Processing Addendum (04-data-processing-addendum.md) are incorporated into this document. The Refund Policy governs a subscription from its checkout; the DPA governs a vendor's or planner's processing of a couple's personal information. The Privacy Policy is our notice of how we handle personal information, and stands apart from this contract.

Part A — Couples

1. The agreement

1.1 Who these terms are between

These Terms of Service (the "Terms") are a contract between you and Beetrothed LLC, a California limited liability company with its principal place of business at 5071 Ball Rd, #4838, Cypress, CA 90630 ("Beetrothed", "we", "us"). They govern your use of beetrothed.com and the Beetrothed wedding-planning service (together, the "Service").

1.2 Who these terms apply to

These Terms apply to couples, collaborators, and anyone else who uses the Service without a separate agreement.

If you use the Service as a wedding business, a different Part governs and controls over this Part where they conflict:

1.3 Accepting these terms

You accept these Terms by creating an account or by using the Service. If you accept on behalf of another person or an entity, you represent that you are authorized to do so.

1.4 Electronic agreement and records

You consent to transact with us electronically. Your click, tap, or continued use is your signature under the federal E-SIGN Act and comparable state law, and has the same effect as a handwritten signature. We may deliver notices, terms, receipts, and disclosures to you by email or by posting them in the Service, and you may withdraw this consent only by closing your account.

Where the Service records your acceptance of something specific — a provider's cancellation policy, a quote, an offer — it stores a snapshot of exactly what you were shown at the moment you accepted. That snapshot is the record of what you agreed to.

1.5 Eligibility, and where the Service is offered

You must be 18 or older to hold an account.

The Service is offered in the United States, the European Economic Area, the United Kingdom, and Switzerland. If you are a consumer in the EEA, the UK or Switzerland, Section 19 applies to you.

2. What Beetrothed is

2.1 What it is

Beetrothed is a planning tool. It gives you one connected plan — your comb — that you, the people you invite, and the businesses you engage each work from, each seeing the cells their role covers. It holds decisions, budgets, timelines, guest counts, the records of what you and a provider agreed, and the payments you record, and it answers questions about your own plan.

2.2 Providers are independent

Beetrothed is not a party to your agreement with any provider. Planners and vendors on Beetrothed are independent businesses, and not our employees, agents, partners, or joint venturers, and we do not control them. What they charge, what they deliver, and whether they deliver it are between you and them. Beetrothed does not vet, endorse, or certify providers, and no payment influences how they are ranked.

Providers are shown with what they publish about themselves — profiles, photos, offerings, reviews, and history. They are ranked by fit with what you asked for. Whether they named the trade you are looking for weighs most; whether they work where your wedding is, and how many of your stated wishes their own listing matches, weigh next; whether their listing has photos weighs least. Ties are ordered by name.

No badge, label, or status on Beetrothed is a representation that a provider is licensed, insured, qualified, safe, or suitable for you. A label that says a provider completed a step — answered a questionnaire, was reviewed by other couples — means that step happened, at the time it happened. Checking a provider's licensing and insurance is yours to do.

The Service provides planning tools. The performance of a provider, whether a booking holds, whether a price is the best available, and how your day goes are outside what the Service provides.

2.3 Businesses from public map data

Some plans also show businesses in the trade and the area of your wedding, drawn from Overture Maps public places data. These businesses are not members of Beetrothed. Each is shown with its name and a link to its own site or social page. You contact and book them on their own sites, under their own terms, and once you book one, you can share your plan with them.

Providers on Beetrothed are listed first; businesses from map data follow, nearest to your wedding's ZIP code first. No payment influences the order.

3. Your account

3.1 Signing in

You sign in with your email address using a one-time link. Anyone who controls your inbox can sign in as you. You are responsible for keeping your inbox secure, and for telling us promptly at hello@beetrothed.com if you believe someone has access to your account who should not.

3.2 One person, several roles

The same person may hold several roles at once — an owner of their own plan, a collaborator on a friend's, a guest at a third. Each role has the access that role is entitled to.

3.3 Accuracy

Keep your account information current. We rely on your email address for sign-in, receipts, and legal notices, and a notice sent to it is delivered.

4. Your plan, and who can see it

4.1 Ownership

Your plan is yours. You grant us the license in §6.2 to host and act on it to provide the Service.

A plan may have more than one owner (typically both partners). Any owner may take owner-level actions, including actions with money consequences, and each binds the plan. If you are the only owner and you delete your account, the plan and everything in it is deleted with you; if there is another owner, the plan stays with them.

4.2 Collaborators

You may invite collaborators. A collaborator sees the plan as you have scoped it, and removing a collaborator ends their access. You are responsible for what the people you invite do in your plan.

4.3 Providers

You authorize the Service to show a vendor you engage the cells of your plan that the engagement covers and, where the vendor's work needs headcount, counts and totals drawn from your guest list, together with what guests write in answer to a dietary question, as they wrote it.

4.4 Planners

A planner you hire works inside the plan you already built.

• A registered planner — one who holds their own Beetrothed subscription — can be hired by any couple, including on the free level.
• An off-platform planner can be seated on your plan if you hold a paid couple subscription. A seated planner sees your plan the way you see it, scoped to your wedding, and is bound by Part C by accepting the seat.

Your guest list is a separate grant. Delegating your plan to a planner delegates the plan, budget, timeline, vendors, registry, and website in one act. Sharing the guest list and seating is a second act you make, and you can revoke it at any time.

4.5 When we open your plan

You authorize people who work at Beetrothed to open your plan to answer a support request, and to look up a person by the exact email address they wrote to us from to answer a request about their own details. You also authorize the owner of Beetrothed LLC to open a support session on your account for the same purpose: for at most one hour, the owner sees and uses the Service as you do, and changes made during it act on your plan. We email you when a session starts. All three are recorded, the plan opening and the session with their reason; the Privacy Policy §7 describes those two.

5. Guest information you enter

5.1 What you are doing when you add a guest

When you add a guest you are giving us another person's information — their name, and depending on what you enter, their contact details, household, dietary needs, and whether they are a child. You represent that you may share those details with us for the purpose of planning your event.

5.2 What you agree to do

• Use guest information only for your event.
• Handle requests from your own guests about their own details. You can remove any guest from the Guests tab, which deletes their details from your plan.
• Keep guest information to the event it was shared for, and do not export, sell, or re-use it for anything else.

5.3 What we do on a guest's request

We hold guest details for you and show them to you and to anyone you have granted the guest list to. You authorize us, when a guest contacts us directly and verifies that the email address is theirs, to remove their details from your plan and to tell you that a guest asked to be removed.

6. Content you upload, and content you write

6.1 Your content stays yours

You keep ownership of everything you put into the Service — plan contents, files, photos, and text.

6.2 The license you give us

You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, reformat, and display your content to operate and provide the Service to you and to the people you have shared it with. The license ends when you delete the content, subject to the backup rotation described in the Privacy Policy.

6.3 Your promises about it

You represent that you own or are licensed to use everything you upload, and that it does not infringe anyone's rights or break any law.

Images you save from other websites. A mood board can hold images that live on other websites. When you save one, we keep a link to it and to the page it came from, and we show it from where it lives; we do not keep a copy. You choose every image you save, and you promise that saving it, and sharing the board with the vendors and planners you choose, does not infringe anyone's rights. Images saved this way belong to their owners, not to you or to us.

6.4 Reviews

A review of a provider must be your own first-hand experience of a business you engaged, and honest. Do not write a review in exchange for anything of value, and do not review a business you have an interest in. We may remove a review that breaks these rules or this contract.

6A. Our own intellectual property, and your feedback

6A.1 The Service is ours

The Service — the software, the interface, the templates and catalog that drive the planning engine, the name and the marks — belongs to Beetrothed and its licensors. These Terms give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for planning your own event. You may not copy, modify, reverse-engineer, resell, or create derivative works from it, or remove any notice on it.

6A.2 Feedback

If you send us an idea, a bug report, or a suggestion, we may use it freely and without owing you anything, and we may keep it or disclose it. This license reaches your feedback only; your plan and your content are governed by §6.

6A.3 Anonymized and aggregated information

We may create and use aggregated, de-identified information — counts, averages, and patterns that do not identify you, your plan, or your guests — to run and improve the Service and to describe it publicly. We maintain and use it in de-identified form and make no attempt to re-identify it.

6B. Changes to the Service, and beta features

A subscription, monthly or annual, buys access to the tools the Service offers during the period paid for, as they exist from time to time. We may change, add, or remove features, including to develop, improve, secure or maintain the Service, or to comply with law. If you are a consumer in the European Economic Area and a change reduces your access to or use of the Service by more than a minor degree, you may cancel and receive the refund the Cancellation & Refund Policy §11.5 provides.

Some features are marked beta, preview, or early access. Those are provided as-is under §14, may change or be withdrawn, and are not to be relied on for anything that matters. A feature offered free during a beta may later be offered only as part of a paid subscription.

We may stop offering the Service on at least thirty (30) days' notice, during which you can take your information out; every subscription stops renewing, and the unused days of an annual term are refunded, as the Cancellation & Refund Policy §11.5 provides.

7. Acceptable use

You will not:

1. attempt unauthorized access to the Service, another user's plan, or any account;
2. scrape, harvest, or bulk-extract other people's data, including guest data and provider listings;
3. use guest information for anything beyond the event it was shared for;
4. upload, save, or link to unlawful, infringing, deceptive, or harassing content;
5. use the Service to send unsolicited commercial messages;
6. interfere with the Service's operation, probe it for weaknesses, or use it to build a competing dataset;
7. misrepresent who you are, or represent a business you are not authorized to represent;
8. use automated means to access the Service other than a mechanism we publish.

We may suspend or close an account that breaks this Section or puts other people's data at risk, without notice where the risk is immediate.

8. Copyright, and how to report infringement

We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act.

8.1 Sending a notice

Send a written notice to our designated agent containing: your signature (physical or electronic); identification of the work you say is infringed; identification of the material you say infringes it and where it is on the Service — or, for an image saved from another website, the link or board that points to it; your contact details; a statement that you believe in good faith that the use is unauthorized; and a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner.

Designated agent: DMCA Agent, Beetrothed LLC, 5071 Ball Rd, #4838, Cypress, CA 90630 · hello@beetrothed.com · (323) 325-1836.

Registered with the U.S. Copyright Office, designation DMCA-1078432. Where these details and the filed designation differ, the filed designation governs.

8.2 Counter-notice

If your material was removed and you believe it was removed in error or misidentification, you may send a counter-notice with the elements required by 17 U.S.C. § 512(g)(3). We will forward it to the complaining party and may restore the material in 10–14 business days unless they tell us they have filed suit.

8.3 Repeat infringers

We close the accounts of repeat infringers in appropriate circumstances. This is how we decide who is one.

Strikes. Each time we remove material under §8.1, we record a strike against the plan or the business profile whose member uploaded it, or against the plan it is filed under where the uploader is not on record. A strike stands while the material stays removed. It is withdrawn when we restore the material under §8.2, when the complaining party withdraws the notice, or when we determine the notice was mistaken or did not meet §8.1.

Notice of each strike. When we remove material we tell the owners of the plan, or the team of the business profile, and the person who uploaded it where we can identify them, by email, what was removed.

Three strikes. When three strikes stand against the same plan or the same business profile, we treat its owners as repeat infringers and close their accounts under §13.2.

Before we close. We send each owner notice by email that we intend to close the account, and why. An owner has fourteen (14) days from that notice to send a counter-notice under §8.2 or to show us that a strike should not stand. A counter-notice sent in that time holds the closure until it is resolved.

Sooner, in a clear case. We may close an account on fewer than three strikes, or without the fourteen days, where the infringement is flagrant or willful, or where a court orders it.

9. Paid subscriptions

9.1 Free and paid levels

The Service has a free level and paid subscriptions. What each includes is shown on the pricing page and at checkout. A couple on the free level may hire a registered planner.

9.1A How you pay us

Subscription payments are processed by Stripe, to which you give your card details.

9.2 What a paid couple subscription buys

A paid couple subscription buys the use of features on your plan — the higher levels of the assistant, and the right to seat an off-platform planner. The performance of a planner or vendor, and the outcome of your wedding, remain outside what it buys.

9.3 Auto-renewal

Your subscription renews automatically until you cancel.

• The price and the billing period are shown at checkout before you pay: monthly, or annual where offered.
• We charge your payment method automatically at the start of each period, at the price you agreed to.
• A free trial becomes a paid subscription unless you cancel before it ends. Checkout shows how long the trial lasts and the day of the first charge.
• A first-year rate steps up to the standard price after twelve months. Checkout shows both prices, and we email you before the first-year rate ends, whatever your billing period, naming the date and the standard price that follows.
• After you subscribe, we email you the price, the billing period, the fact that it renews, and how to cancel.
• We remind you by email 30 days before any term of a year or longer renews.
• A price change needs your agreement. We email you the new price and the renewal it takes effect at, and you agree to it in your payment settings. If you have not agreed three days before that renewal, your subscription ends at the end of the term you already paid for.
• You can cancel at any time, online, in your account settings. Canceling stops the next charge, and your access continues to the end of the period already paid for, as the Cancellation & Refund Policy §11.1 provides.

By subscribing, you consent to the automatic renewal on the terms of this Section.

9.4 What happens if a payment fails

A failed payment, and the access that continues after it, are governed by the Cancellation & Refund Policy §11.2.

9.5 Refunds on subscriptions

Refunds on our subscriptions are governed by the Cancellation & Refund Policy §11. Refunds of money you paid a provider are governed by §10.4.

9.6 Taxes

Prices exclude taxes. Where we are required to collect sales or use tax, it is added at checkout.

10. Paying providers

10.1 Payments are between you and the provider

You pay your providers directly — by bank transfer, Zelle, check, card, or whatever method the two of you agree — on the schedule your agreement with them sets. The payment is made between you and the provider, who alone receives it, answers for it, and is the other party to it.

10.2 Recording a payment

The Service gives you a place to record the payments you make — the amount, the date, the milestone it settles — so your budget and your payment schedule stay current. A recorded payment is your own entry about your own money: it records a payment made elsewhere and appears on the provider's side marked as recorded rather than collected. If a recorded entry is wrong, correcting it is between you and your provider.

Payment methods a provider publishes are the provider's statement. Confirm payment details with your provider directly, through a channel you trust, before sending money.

10.3 [Reserved.]

10.4 Cancellations and refunds

Every priced offer carries the provider's own published cancellation policy, which you see before you accept and which is snapshotted at the moment you accept. That policy is the provider's; refunds under it are between you and the provider and are settled the way you paid — directly. The Service holds the record: the policy as you accepted it, the schedule, and the payments you recorded.

Your rights with your own payment method belong to that method: a card network's protections, a bank's transfer rules, and the terms of any payment app you use.

Refunds on our own subscriptions are governed by the Cancellation & Refund Policy §11.

10.5 [Reserved.]

10.6 [Reserved.]

11. The assistant

The Service includes an assistant that answers questions about your own plan.

• It is not advice. It is not legal, financial, tax, or insurance advice, and it is not a substitute for a professional. Check anything that matters before relying on it.
• Its outputs are generated and may be inaccurate or incomplete. You are responsible for the decisions you make.
• It answers questions about your wedding and declines others.
• Paid levels include an allowance of assistant use that grows with each paid period. When it runs out, the assistant still answers plain questions about a couple's plan; everything else it does waits until the allowance grows again.
• On Planner+ the assistant is included in the price. A Planner+ subscription's price covers the assistant on the weddings it includes, and the price of each Planner+ pack covers it on the weddings that pack adds (Part C §2.5).

What the assistant reads is set out in the Privacy Policy.

12. Third-party services

The Service links to and interoperates with third parties — payment processing, maps and places data, email delivery, and others named in the Privacy Policy. Their services are governed by their own terms, which you may accept directly by using them, and we are not responsible for them.

13. Suspension, termination, and what survives

13.1 By you

You may stop using the Service at any time and delete your account from inside it. Deletion removes your data from the live system; backup copies age out on the rotation described in the Privacy Policy.

13.2 By us

We may suspend or terminate your access if you breach these Terms, if your use puts other people's data or the Service at risk, if we are required to by law, or if we stop offering the Service under §6B.

13.3 Notice

Except where the risk is immediate or the law requires otherwise, we will tell you before we terminate and give you a reasonable chance to take your information out.

13.4 What survives

Sections 5 (guest information), 6.2 (license, to the extent needed for backups), 6A (our intellectual property, feedback, and anonymized information), 9.5 (refunds under the Cancellation & Refund Policy), 10 (payments already made), 14, 15, 15A, 16, 17, and 18 survive termination.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY PLAN, COMPUTATION, OR OUTPUT WILL BE ACCURATE.

We are not responsible for the acts or omissions of providers, collaborators, or guests, or for the outcome of your event.

Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

15. Limitation of liability

To the fullest extent permitted by law:

1. No indirect damages. Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, however caused and on any theory of liability.
2. Cap. Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amount you paid us in the twelve months before the event giving rise to the claim, or (b) five hundred dollars ($500).
3. Money paid to providers is not ours. Amounts you paid to a provider are not amounts paid to us, and are not counted in the cap.
4. What is never limited. Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, or willful injury to the person or property of another, or for any violation of law, whether willful or negligent — such a limitation is void under California Civil Code § 1668 and is not attempted here. Nothing limits liability that cannot be limited by law, or any liability for death or personal injury caused by negligence.

These limits apply even if a limited remedy fails of its essential purpose, and they are an essential basis of the bargain between us.

15A. Disputes between you and a provider, and what you release

Your agreement with a provider is between you and them. If a dispute arises out of a provider's work, their conduct, their pricing, their cancellation, or anything they did or failed to do, you release Beetrothed and its members, officers, employees and agents from claims, demands, damages and losses of every kind arising out of or connected with that dispute.

This release reaches the provider's conduct only. It leaves in place:

• your claims for our own acts and omissions, including the records the Service kept under Section 10;
• any liability that the law applying to you does not allow to be released;
• your rights with your payment method; and
• your rights under Section 19, if you are in the EEA, the UK or Switzerland.

If you are a California resident, you waive California Civil Code § 1542, which says a general release does not extend to claims the releasing party does not know or suspect to exist in their favor at the time of the release and which, if known, would have materially affected the settlement. You waive it only as to the disputes described above, and only to the extent the law permits.

16. Indemnification

You will defend, indemnify, and hold harmless Beetrothed and its members, officers, and employees from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of: your content; your use of the Service; guest information you entered and how you used it; your breach of these Terms; or your dealings with any provider. The procedure in Part B §13.7 applies.

17. Dispute resolution

17.1 Talk to us first

Before starting a formal proceeding, send a written description of the dispute and the relief you want to hello@beetrothed.com. We will do the same for you. The parties will try in good faith to resolve it for 30 days before either starts arbitration.

17.2 Binding arbitration

Except as stated in 17.3, 17.5 and 17.7, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and, where applicable, its Mass Arbitration Procedures and Guidelines, which the parties expressly adopt, before one arbitrator, seated in Orange County, California or, at your election, in your home county or by remote hearing. We pay the arbitration filing and administrative fees for any claim under $10,000.

You and Beetrothed are giving up the right to sue in court and the right to a jury trial. The Federal Arbitration Act governs this section.

17.3 Small claims

Either party may bring an individual action in small claims court instead.

17.4 Class action waiver

Disputes will be brought only in an individual capacity. Neither party may bring a claim as a plaintiff or class member in a class, consolidated, or representative action. If this waiver is held unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies.

17.5 Opting out

You may opt out of Section 17.2 and 17.4 by emailing hello@beetrothed.com with your name and the words "arbitration opt-out" within 30 days of first accepting these Terms. Every other term stays in force.

17.6 The EEA, the UK, and Switzerland

If you are a consumer resident in the European Economic Area, the United Kingdom, or Switzerland, in place of this Section you may bring a claim in the courts of the country where you live, and we will bring any claim against you there. You keep every right you have under the mandatory consumer law of your own country, and your right to complain to a supervisory authority.

17.7 Public injunctive relief

A claim for public injunctive relief under California law may be brought in court. The arbitrator decides every other claim and request for relief in the dispute first, and the court claim is stayed until the arbitrator has decided them. The arbitrator's decision binds the court on every issue it decided.

18. General

Governing law. California law governs these Terms, without regard to its conflict-of-laws rules. Where Section 17 does not apply, the state and federal courts in Orange County, California have exclusive jurisdiction, and both parties consent to that venue.

Changes. We may update these Terms. For a material change we will give notice — in the Service or by email — before it takes effect, and continuing to use the Service after that is acceptance. If you do not accept, stop using the Service and cancel any subscription; your access continues to the end of the period already paid for, as the Cancellation & Refund Policy §11.1 provides.

Force majeure. Neither party is liable for a delay or failure caused by something outside its reasonable control.

Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Severability. If a provision is unenforceable, it is modified to the minimum extent necessary and the rest stays in force.

No waiver. Not enforcing a provision is not a waiver of it.

Entire agreement. These Terms and the Cancellation & Refund Policy are the entire agreement between us about the Service and replace any earlier understanding.

Notices. We give notice by email to the address on your account or by posting in the Service. Give us legal notice at hello@beetrothed.com and at Beetrothed LLC, 2108 N St, STE N, Sacramento, CA 95816. A notice sent by email is deemed received the next business day; a notice sent by mail is deemed received five business days after posting.

Order of precedence. Where these Terms conflict with the Cancellation & Refund Policy about a cancellation or refund, the policy governs. Otherwise these Terms govern.

Contact. hello@beetrothed.com.

19. If you are in the EEA, the UK, or Switzerland

This Section adds to your rights. Where it conflicts with anything else in these Terms, this Section wins.

• Your data protection rights are set out in the Privacy Policy §15, with how to exercise them and how to complain to your supervisory authority.
• Our representatives in the Union and in the United Kingdom under Article 27 of the GDPR and of the UK GDPR are named in the Privacy Policy §15.6 on appointment, and you may contact them about anything to do with your personal data.
• Statutory guarantees. Sections 14 and 15 apply only to the extent the law of your country allows, and leave in place our liability under its mandatory consumer-protection law.
• Your right to withdraw from a subscription is set out in the Cancellation & Refund Policy §11.4. Where a statutory right is better for you than Section 9 or that policy, the statutory right applies.
• Dispute resolution. §17.6 gives you the courts of the country where you live.

Part B — Vendors and other providers

1. This agreement

1.1 Parties

This Part B (the "Agreement") is between Beetrothed LLC, a California limited liability company ("Beetrothed"), and the wedding business accepting it ("Provider", "you").

1.2 Who it covers

This Agreement covers non-planning wedding vendors — photography, catering, venue, floral, music, attire, beauty, transport, stationery, rentals, officiancy, and every other trade. Wedding planners are covered by Part C, which controls for a planner even where this Part would also fit.

1.3 Acceptance and authority

You accept by creating a provider account or by using the provider features. You represent that you are authorized to bind the business you register, that the business is validly formed where it operates, and that the information you give us is accurate.

1.4 Electronic agreement

You consent to contract electronically. Your acceptance is your signature under the E-SIGN Act. Where the Service records your acceptance of something specific, it stores a snapshot of what you were shown; that snapshot is the record.

1.5 Order of precedence

Where they conflict, this order governs: (1) the Cancellation & Refund Policy; (2) the Data Processing Addendum, as to the processing of personal information; (3) this Agreement.

2. What Beetrothed provides, and what it costs

2.1 What is provided without charge

The provider features are provided without charge: registration, your profile, your photos, your offerings, your calendar and blackouts, your packages, your team, your reviews, your preferred-vendor lists, and every brief a couple sends you. Vendor+ (§2.5) is the one paid subscription.

2.2 Briefs

Where a couple engages you, you receive a live scoped brief of their plan — what they have decided, what they need from you, and the numbers that matter to your trade.

2.3 What you can write

You may write your own content on the cells your engagement covers — menu line items, quotes, availability, package contents. The couple's own answers are the couple's to write. What you propose to a couple is a proposal, and only they accept it.

2.4 Where a package may reach

A package you offer is bound to the coverage of your own engagement. Bundling services across a whole wedding is a planner function, available under Part C.

2.5 Vendor+

Vendor+ is an optional subscription that adds the assistant on your own book of booked weddings. Its price covers a stated number of upcoming booked weddings; each one past that is a recurring charge, carried as an item on your Vendor+ subscription and adjusted as the number changes. The price, the number included and the charge for each wedding past it are shown on the pricing page and at checkout, and the charge appears on the subscription's own invoices. The assistant terms in Part A §11, including its allowance of use, apply to it.

It renews, is charged, is reminded of and is canceled on the terms Part C §8.1 gives a planner's subscription, and a trial works as Part A §9.3 describes.

2.6 Running a client's wedding before they join

With Vendor+, you may create and run a wedding plan for a client who has no Beetrothed account yet. Vendor+ covers a stated number of these at a time and one person of your business working on them; a top-up pack adds more weddings and a seat adds a person, each a recurring charge carried as an item on your Vendor+ subscription, with its price shown at checkout and on the pricing page. While you run such a plan you are its owner, and Part C §3.2 applies to you as it applies to a planner.

You may send the plan to your client from the Service, with your terms. You are the sender: you decide to send it, to an address you hold about your own client, and Beetrothed carries the message on your behalf under your business's name. You are responsible for having the right to contact your client at that address. When your client claims the plan it becomes theirs; you stay on it as their vendor, and Article 6 governs their data from that moment. If your client already plans a wedding here, claiming adds you to that wedding instead.

3. You are an independent business

You are an independent contractor to your clients. This Agreement creates no employment, agency, partnership, joint venture, or franchise relationship with Beetrothed. You set your own prices, choose your own clients, control your own work, and hold your own insurance, licenses, and permits.

You are the seller. The contract for your services is between you and the couple. We are not a party to it, we do not guarantee it, and we do not perform it.

3.1 Your licenses and insurance

You represent that you hold, and will maintain for as long as you use the Service, every license, permit, registration and insurance policy that your trade and your jurisdiction require — including, where your trade customarily carries it, commercial general liability cover of at least $1,000,000 per occurrence and any liquor, food-handling, vehicle or venue cover your services require.

These representations are yours, and Beetrothed relies on them. Your listing may not say or imply that Beetrothed checked or certified them. If a representation in this section stops being true, tell us promptly.

3.2 No exclusivity

This Agreement is non-exclusive for both parties.

4. Fees

Beetrothed charges Provider nothing on its service rate or on a client's payment. Providers are ranked as Part A §2.2 states, and no payment influences ranking. Your clients pay you directly, by whatever method you and they agree. What the Service holds is the record — the agreement, the schedule, and the payments your client records.

You may publish, on your profile, the payment methods you accept — a Zelle handle, bank-transfer details, "checks accepted". What you publish is your statement, made to your client; keep it accurate, and confirm details with your client through a channel you both trust before money moves.

5. Your content

5.1 Ownership and license

You keep ownership of your profile, photos, offerings, and other content. You grant Beetrothed a non-exclusive, worldwide, royalty-free license to host, store, reproduce, reformat, and display that content in the Service to present your business to couples and operate the Service. The license ends when you remove the content, subject to backup rotation.

5.2 Your promises about it

You own or are licensed to use everything you upload, including every photograph of a wedding you did not personally shoot, and you have any consent needed from the people shown in it. Your content is accurate and not misleading.

5.3 What your listing may not claim

You may not describe your business or your services in a way that is false or misleading, and you may not claim any endorsement, verification, vetting, or guarantee by Beetrothed, or make such a claim on our behalf.

5.4 Reviews

Reviews of your business are written by couples. We remove reviews that break our content rules, and you may respond to a review.

6. Couple data, and what you may do with it

6.1 Scope

You see the cells of a plan that your engagement covers. Where your work needs headcount, you receive counts and totals — attending, dietary, seated — together with what guests write in answer to a dietary question, as they wrote it.

6.2 Purpose limitation

You may use what you see only to quote, plan, and deliver your services to that couple. You may not export it, sell it, share it, add couples to a marketing list, or use it to build any dataset. You may keep the records your own business and tax obligations require.

6.3 Confidentiality

Everything you see about a couple's plan is confidential. Protect it at least as carefully as your own confidential information, and disclose it only to your own team members who need it and are bound to the same standard.

6.4 On ending

When an engagement ends, stop using the couple's information except as §6.2 permits, and delete it on request unless you are required to keep it.

6.5 Support sessions

You authorize the owner of Beetrothed LLC to open a support session on your account to answer a support request. For at most one hour, the owner sees and uses the Service as you do, and changes made during it act on your account. Your email address is told when a session starts, and each session is recorded with its reason. The Privacy Policy §7 describes it.

7. Acceptable use

You will not: attempt unauthorized access; scrape or bulk-extract couple, guest, or provider data; send unsolicited commercial messages through or because of the Service; misrepresent your identity, affiliation, or authority; upload unlawful or infringing content; or interfere with the Service.

We may suspend an account that breaks this Article or puts other people's data at risk, without notice where the risk is immediate.

Copyright. The copyright policy in Part A §8 — including the designated agent, the takedown and counter-notice process, and the closure of repeat infringers' accounts in appropriate circumstances — applies to everything you upload.

8. Payments

8.1 Your clients pay you directly

Payment for your services moves directly between you and your client, by the method the two of you agree, on the schedule your own agreement sets, and a client's payment obligation to you is discharged by paying you.

A client may record a payment in the Service — their own entry about their own money. A recorded payment appears on your statement marked as recorded rather than collected: it is the client's assertion, and a recorded entry you dispute is a matter between you and your client.

8.1A [Reserved.]

8.2 [Reserved.]

8.3 [Reserved.]

8.4 Taxes

You are responsible for every tax on your services and your income. We do not give tax advice.

9. Your published cancellation policy

9.1 It is required

Every priced offer you send a couple carries a structured cancellation policy: ordered tiers stating what percentage of your rate is refundable by days before the agreed date. The Service sends a priced offer only with one.

9.2 A priced booking needs a date

An offer that asks for a retainer requires an event date on the offer, so the tiers have a date to count from.

9.3 The couple sees it, and acceptance snapshots it

Your policy is shown to the couple before they accept, and acceptance records a snapshot of exactly what they were shown. The snapshot governs that booking for its life, even if you later change your published policy.

9.4 What you may publish

You may publish any tier schedule you like for couple-initiated cancellations, including 0% refundable, because the couple sees it before accepting.

What you publish is a promise you make to your client. Honoring it is yours to do, and settling under it happens the way your client paid — directly. No term of this Agreement is intended to benefit or be enforceable by anyone who is not a party to it.

9.5 Compliance-with-law override

Where a statute gives a client a cancellation or refund right that exceeds what Provider published, the statute governs, and Provider honors it.

10. [Reserved.]

11. [Reserved.]

12. Disputes with clients

A dispute with your client is between you and your client — the money, the claim, and the resolution. Beetrothed is not a party to it and holds no funds of either side. Your client's rights with their own payment method are theirs.

13. Liability

13.1 Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, BEETROTHED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

13.2 No indirect damages

Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, bookings, data, or goodwill.

13.3 Cap

Beetrothed's total aggregate liability arising out of or relating to this Agreement will not exceed two thousand five hundred dollars ($2,500).

Amounts a client paid Provider are not amounts paid to Beetrothed and are not counted toward the cap.

Nothing in this Agreement limits or excludes liability for fraud, fraudulent misrepresentation, or willful injury to the person or property of another, or for any violation of law, whether willful or negligent — such a limitation is void under California Civil Code § 1668 and is not attempted here. Nothing limits liability that cannot be limited by law, or any liability for death or personal injury caused by negligence.

These limits apply even if a limited remedy fails of its essential purpose.

13.4 [Reserved.]

13.5 Set-off and recovery

Where Provider owes Beetrothed an amount under this Agreement, Beetrothed may set that amount off against any amount otherwise payable to Provider, or invoice it, at Beetrothed's election. Beetrothed will give Provider written notice identifying the amount and its basis before exercising set-off, and set-off is available only for amounts that are undisputed or finally determined. Set-off is a right and not a remedy for breach, and it does not limit any other remedy.

13.6 Indemnity

You will defend, indemnify, and hold harmless Beetrothed from any claim, loss, or expense (including reasonable attorneys' fees) arising out of: your services; your content; your representations about licenses and insurance; your handling of couple or guest information; a dispute between you and a client; a tax obligation of yours; or your breach of this Agreement.

We will defend, indemnify, and hold you harmless from a claim that the Service itself, as we provide it, infringes a third party's intellectual property rights.

13.7 How an indemnity works

The party seeking indemnity will: (a) notify the other promptly in writing once it knows of the claim, and in any event soon enough that the other is not prejudiced by the delay; (b) give the indemnifying party sole control of the defense and settlement, except that no settlement admitting fault or imposing a non-monetary obligation on the indemnified party may be made without that party's consent, not unreasonably withheld; and (c) cooperate reasonably, at the indemnifying party's expense. The indemnified party may participate with its own counsel at its own cost. A failure to give prompt notice reduces the indemnity only to the extent of the prejudice it caused.

14. Term, suspension, and ending

14.1 Term

This Agreement runs from acceptance until either party ends it.

14.2 You may leave at any time

You may close your provider account at any time. Live bookings survive your departure: Articles 9 and 12 continue to apply to every booking accepted before you left, until it is performed, canceled, or administratively closed.

14.3 We may suspend or end it

We may suspend or terminate for breach, for risk to other users' data, where the law requires it, or if we stop offering the Service. Except where the risk is immediate, we will tell you first and give you a reasonable chance to export your content.

14.4 What you keep

Your authored work stays yours, and your own templates and assets leave with you. Content you contributed to a couple's plan stays on the couple's plan, because the plan is the couple's.

14.5 Survival

Articles 4, 5.2, 6, 8.4, 9.3, 12, 13, and 15 survive.

15. General

Dispute resolution. The parties will first attempt to resolve any dispute informally for 30 days after written notice. Thereafter, disputes are resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, and, where applicable, its Mass Arbitration Procedures and Guidelines, which the parties expressly adopt, seated in Orange County, California, before one arbitrator. Each party waives any right to participate in a class or representative proceeding. If that waiver is held unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies. Either party may bring an individual action in small claims court, either may seek injunctive relief in court to protect intellectual property or confidential information, and a claim for public injunctive relief under California law proceeds in court as Part A §17.7 provides.

Governing law and venue. California law governs, without regard to conflict-of-laws rules. Where arbitration does not apply, the state and federal courts in Orange County, California have exclusive jurisdiction.

Changes. We may update this Agreement. For a material change we will give at least 30 days' notice by email and in the Service. Continuing to use the provider features after the effective date is acceptance; if you do not accept, close your account, and Articles 9 and 12 continue for bookings already accepted.

Assignment. You may not assign this Agreement without our consent. We may assign it to an affiliate or in a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for a delay or failure caused by something outside its reasonable control. This does not excuse a payment obligation.

Severability, no waiver, entire agreement. If a provision is unenforceable it is modified to the minimum extent necessary and the rest stands. Not enforcing a provision is not a waiver. This Agreement, with the Cancellation & Refund Policy and the Data Processing Addendum, is the entire agreement about its subject.

Notices. By email to the address on your account, and to us at hello@beetrothed.com and Beetrothed LLC, 2108 N St, STE N, Sacramento, CA 95816. A notice sent by email is deemed received the next business day; a notice sent by mail is deemed received five business days after posting.

Part C — Planners

1. This agreement

1.1 Parties and scope

This Part C (the "Terms") is between Beetrothed LLC, a California limited liability company ("Beetrothed"), and the wedding planning professional or business accepting it ("Planner", "you").

They apply to you in whichever of these states you are in:

These Terms control over Part B wherever both could apply.

1.2 Acceptance

You accept by subscribing, by using the planner features, or — if you are a seated planner — by using the sign-in link the couple sent you. You represent that you are authorized to bind the business you register.

1.3 Electronic agreement

You consent to contract electronically. Your acceptance is your signature under the E-SIGN Act.

2. What a planner account is

2.1 The subscription is the account

A planner works either on a subscription or as a seated planner on a specific couple's plan.

2.2 What the subscription includes

• The planner workspace across your whole book of business.
• Plan-wide engagements, and therefore whole-wedding packages.
• Plans you create and own outright, including for couples who have not joined yet.
• Saved combs, saved packages and your preferred-vendor bench.
• Seats for the people who work with you. Every planner subscription seats one person, and you may add more at any time on either subscription, at the same price; what a seat costs is shown on the pricing page and at checkout. Removing a person frees their seat.
• The assistant at its planner level — reading across your own weddings — is what Planner+ buys, and its price includes it (§2.5). On a Planner subscription the assistant answers questions about a plan, and reaches further on a plan whose couple holds their own paid subscription, as that subscription provides.

2.3 The active-plan allowance

Your subscription includes a stated number of live active plans, and you may add more at any time in top-up packs, in any number. Current numbers are published on the pricing page and shown at checkout. Each pack is an item on your one subscription (§8.1).

"Active" means a plan whose wedding date is in the future or unset, and which is not archived. It counts plans you hold by engagement and plans you own outright.

2.4 Every plan counts as one

Each active plan uses one place in your allowance, whether or not the couple on it holds their own paid subscription.

2.5 Planner+

Planner+ is the same planner subscription with the assistant on it. It carries the same active-plan allowance and the same seat price, and it seats one person with further seats added as you need them — the assistant is what it adds to a Planner subscription.

The Planner+ price includes the assistant on every wedding the subscription includes, and the price of its own top-up pack includes it on the weddings the pack adds. Its allowance of use is the one Part A §11 describes.

It is bought and canceled from your own account settings, like every other subscription here.

3. Plans you own, and couples who have not joined

3.1 You may create a plan before a couple exists

You may create and own a plan for a client who has no Beetrothed account. On such a plan you are the owner, and you hold the same authority a couple would.

3.2 What you owe your client on such a plan

The plan holds your client's information, and often their guests'. You are responsible for having the right to put it there and for how it is used. Your own agreement with your client governs your relationship with them; we are not a party to it.

3.3 Handing a plan to the couple

You may transfer ownership of a plan to the couple it is about. Once you do, the plan is theirs — Article 4 applies to you from that moment, and your access is the access they grant.

4. Working on a couple's plan

4.1 What you see

A planner working on a couple's plan sees the plan as the couple sees it, scoped to that wedding. What you can change is what the couple has delegated.

4.2 What the couple delegates in one act

Accepting a planner invitation delegates the plan, budget, timeline, vendors, registry, and website.

4.3 The guest list is a separate grant

The guest list and seating are a separate grant, made by the couple, and revocable at any time.

4.4 What you may do with the guest list once granted

You may use it only to do the planning work for that wedding. You may not export it, retain it after the engagement ends, add anyone on it to any list, or use it for any other client. On revocation or at the end of the engagement, you will delete every copy you hold outside the Service.

4.5 Cancellation acts

Actions with a money consequence on a booked engagement — a date move, a cancellation — require an owner's confirmation when a planner initiates them. You can propose them; the couple answers.

5. The seated planner

This Article applies where you have no Beetrothed account and a couple seated you on their plan.

5.1 You are bound by these Terms

Using the sign-in link the couple sent you is your acceptance of these Terms. The link is personal to you. Do not share it, and tell us if it reaches anyone else.

5.2 What you get

You see that one wedding, as the couple sees it. If several couples have seated you, you can move between those weddings.

5.3 The guest list

Article 4.3 and 4.4 apply to you in full. You receive the guest list only if the couple grants it, only for that wedding, and you delete every external copy when the engagement ends or the grant is revoked.

A guest-list grant to you takes effect only after you have accepted the current version of these Terms — which incorporate the Data Processing Addendum (§6) — by using your sign-in link.

When the grant is revoked or the engagement ends, you will delete every copy you hold outside the Service, and you will confirm in writing that you have done so if we or the couple ask. Failing to confirm within fourteen (14) days of a request is a breach of these Terms and grounds for suspension.

5.4 What you owe the couple

You will treat everything you see as confidential, use it only for that wedding, and not export it. Your professional relationship with the couple is your own agreement with them; we are not a party to it and we do not vouch for you to them.

5.5 If you register

You may take a Planner subscription at any time.

6. Data protection

The Data Processing Addendum (04-data-processing-addendum.md) is incorporated into these Terms and governs personal information you process in the Service about your clients and their guests.

You authorize the owner of Beetrothed LLC to open a support session on your account to answer a support request. For at most one hour, the owner sees and uses the Service as you do, and changes made during it act on your account. Your email address is told when a session starts, and each session is recorded with its reason. The Privacy Policy §7 describes it.

7. Payments and your own fees

Your clients pay you directly, Beetrothed charges nothing on your rate or on any payment to you, and your client's payment obligation is discharged by paying you. Part B Articles 8, 9 and 12 apply to you as they do to any provider — in those Articles, "Provider" means you.

8. Subscription, billing, and lapse

8.1 Auto-renewal

Your subscription renews automatically until you cancel, on these terms:

• The price and the billing period are shown at checkout before you pay, and we email you afterwards with the price, the billing period, the fact that it renews, and how to cancel.
• We charge automatically at the start of each period, at the price you agreed to.
• We remind you 30 days before any term of a year or longer renews.
• Where you are on a first-year rate, we email you before it ends, whatever your billing period, naming the date and the standard price that follows.
• A price change needs your agreement, given in your payment settings. If you have not agreed three days before the renewal the new price takes effect at, your subscription ends at the end of the term you already paid for.
• You can cancel at any time, online, in your account settings. Canceling stops the next charge, and your access continues to the end of the period already paid for.

You hold one subscription, and seats and top-up packs are items on it, at the price and billing period shown when you add them. Each is billed on the subscription's own invoices at its billing period and ends when the subscription ends, and a failed payment for any of them is a failed payment on the subscription (§8.2). Adding one part-way through a period is charged for the rest of the period; removing one credits the same way.

8.2 Failure, grace, and near-date amnesty

A failed payment, the fourteen-day grace period, and your access to a couple's plan near that couple's wedding are governed by the Cancellation & Refund Policy §11.2.

8.3 What a lapse does

• Affected plans fall back to read/brief-level access.
• Work you authored stays on the couple's plan, because the plan is the couple's asset.
• Your own templates, saved combs, packages, and bench stay yours and leave with you.

8.4 What a lapse does to your couples

If your subscription lapses, the access it funded on every couple's plan on your book changes at once. Each couple's plan stays theirs.

8.5 Refunds on your subscription

Refunds on your subscription are governed by the Cancellation & Refund Policy §11.

9. Acceptable use

You will not: attempt unauthorized access; scrape or bulk-extract couple, guest, vendor, or planner data; use a client's information for any other client; register as a vendor to obtain a scope this account does not have; upload or publish content that is unlawful, infringing, deceptive, or harassing; or interfere with the Service.

10. Term, suspension, and ending

You may cancel or close at any time. We may suspend or terminate for breach, for risk to other people's data, where the law requires it, or if we stop offering the Service. Except where the risk is immediate we will tell you first and give you a reasonable chance to export.

Live weddings survive. Where you leave with weddings on your book, the couples keep their plans and everything you authored on them, and any booking already accepted continues to be governed by Article 7 until it is performed, canceled, or administratively closed.

Survival. Articles 4.4 (guest-list use and deletion), 5.4 (confidentiality), 6 (data protection), 7 (payments, for bookings already accepted), 9, 11 (liability and indemnity), and 12 (general, including dispute resolution) survive termination or expiry of these Terms, however caused.

11. Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, bookings, or goodwill.

Beetrothed's total aggregate liability arising out of or relating to these Terms will not exceed the greater of (a) the amounts you paid us in the twelve months before the event giving rise to the claim, or (b) two thousand five hundred dollars ($2,500). Money a couple paid you directly is not an amount paid to us and is not counted toward the cap.

Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, or willful injury to the person or property of another, or for any violation of law, whether willful or negligent — such a limitation is void under California Civil Code § 1668 and is not attempted here. Nothing limits liability that cannot be limited by law, or any liability for death or personal injury caused by negligence.

These limits apply even if a limited remedy fails of its essential purpose.

You will defend, indemnify, and hold harmless Beetrothed from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your planning services, your content, your handling of client or guest information, a dispute with a client, or your breach of these Terms. The procedure in Part B §13.7 — prompt notice, control of the defense, and no settlement that admits our fault without our consent — applies to this indemnity.

12. General

Dispute resolution, governing law, and venue are as stated in Part B §15 and apply here in full: informal resolution first, then binding individual arbitration seated in Orange County, California, with a class-action waiver, a small-claims carve-out and the public-injunctive-relief carve-out; California law governs.

No agency. These Terms create no employment, agency, partnership, joint venture, or franchise relationship between you and Beetrothed. You are an independent business, and neither of us has authority to act for the other.

Changes. We may update these Terms with at least 30 days' notice for a material change. Continuing to use the planner features after the effective date is acceptance.

Assignment, force majeure, severability, no waiver, entire agreement, and notices are as stated in Part B §15.

Contact. hello@beetrothed.com · Beetrothed LLC, 5071 Ball Rd, #4838, Cypress, CA 90630. Legal notices: Beetrothed LLC, 2108 N St, STE N, Sacramento, CA 95816.